Reference

Your Privacy Terms Inside lotus365win

Your account data, cookie choices and UPI, Paytm, PhonePe or Google Pay records are handled under this Privacy Policy before you open an account.

Account dataCookie choicesUPI recordsChange requests
lotus365win Your Privacy Terms Inside lotus365win
CONTACT PATHS

Reach Us About Privacy Requests

Privacy requests need a clear route, so we keep contact paths inside the account area and through direct support channels.

Privacy email Write to our privacy team with your registered email or mobile number, the data you want checked, and any date range that helps us locate the record without exposing another account.
Live chat request Use account chat when you are signed in and ask for a privacy request to be raised. The team may verify you before sharing or changing any account data.
Wallet record help For privacy queries linked to UPI, Paytm, PhonePe or Google Pay references, share the transaction time and amount privately so we can match the record safely.
DATA HANDLING

What We Keep Clear For You

We handle privacy by limiting data access, checking account changes, and keeping records only for account, payment, safety and legal reasons.

Account details

We collect the details needed to create and maintain your account, such as name, mobile number, email, login records and verification status. These records help us protect access and respond to your requests.

Payment references

UPI, Paytm, PhonePe and Google Pay activity may create reference numbers, timestamps and status records. We use these to trace account wallet activity and answer privacy or transaction queries.

Cookie choices

Cookies help us keep you signed in, remember language and device settings, and detect unusual sessions. You can manage browser cookies, though some account functions may need essential cookies.

Security checks

We use login alerts, device signals and account verification steps to reduce unauthorised access. If a privacy request could expose account data, we verify ownership before responding.

Retention period

We keep data only for account service, payment checks, dispute handling and legal duties. When records are no longer needed, we delete them or separate them from your account identity.

Change requests

You can ask us to correct details, update contact data, receive a copy of account records or request deletion where allowed. We explain any limits that apply.

Privacy Questions Before You Join

Before you open an account, you may want to know how your data is collected, checked and protected. These answers explain common privacy points in plain language for India. They cover account records, payment references, cookies, access requests and how to reach us when you want a correction or deletion request considered.

It covers account details, contact data, login activity, device signals, cookie choices, support messages and payment references linked to UPI, Paytm, PhonePe or Google Pay. It also covers records created when you use account features.

We keep payment references so we can match deposits, process withdrawal checks, handle failed transactions and answer privacy queries about wallet activity. These records are limited to what payment and account checks require.

Yes, you can request a copy of account data connected to your registered mobile number or email. We verify ownership first, then share what we can provide under applicable law and account safety needs.

Contact us through account chat or email and tell us which detail needs correction. We may ask for proof before changing names, mobile numbers, email addresses or payment-linked records.

Cookies keep account sessions working, remember device settings and help us spot unusual login behaviour. You can change browser cookie settings, but essential cookies may be needed for secure account access.

You can ask for deletion where local law allows. Some records may need to stay for payment checks, dispute handling, security checks or legal duties before they can be removed or separated.

Use the privacy email or signed-in chat path and include your registered contact detail. Do not send passwords. We verify the request, check the related records and respond through a secure channel.